• How does Free Shipping Work? NOT all items ship for Free if you spend $49

  Many products on our site do ship for free but NOT all products ship for free. As you can imagine a bag of soil that costs $12 can't ship for free. UPS and Fedex charge around $30 per bag thus we have the following rules to Free shipping: Just because you have $49 in your cart doesn't mean that your order will ship for free. Below is an example of an Item that does ship for free. FREE SHIPPING (https://storage.crisp.chat/users/helpdesk/website/a2d34145a5f4e000/screenshoPopular

• How much does it cost to ship Promix or Soil?

  As you can imagine the trucker shortage has caused crazy expenses in shipping fees. Michigan Customers: If you live in Michigan then shipping soil isn't so expensive because GrowGreenMI.com has it own fleet of trucks. Delivery of soil starts at $50 and goes up depending on the weight and location. You do need to purchase a min of $500 of product. GrowGreenMI.com has licensed CDL drivers and a fleet of commercial box trucks and semi trucks. Our trucks are not billboards they are discrPopular

• When will my order ship?

  Grow Green has 42 awesome employees that work hard to provide for their families. We are not a corporate giant or a company traded on wall street but we work hard on every order. When you place an order you should expect that it ships with in 24-72 hours from the time the order is placed or less. We do NOT ship on the weekends so if you place an order on Friday night you should expect it to ship out Tuesday. Please give us this time frame before you ask when your order will be shipped out. ThPopular

• How much does it cost to ship a Pallet of Soil. I do NOT live in michigan?

  We get this question all the time because we stock so much soil and have the best prices on it. If you do NOT live in Michigan and your wondering how much does it cost? Yes it is very expensive depending on your location it could cost $350 to $500 per pallet. So if you order 10 pallets you could be $3000-$5000 depending on your location. It doesn't even make sense not to buy it from you because I can get it local. Yes many times shipping soil is just not profitable so we understand this.Popular

• When will I receive my order and how can I track it?

  As soon as your order gets put into a box we generate a shipping label. Each night (M-F) these packages go to UPS and FEDEX. So typically once you receive your tracking number, it will not actually kick in until the next business day. We try our best to get all orders out the door the next business day from when you placed your order. At checkout you have the OPTION to have TEXT messages go to your phone with your tracking information. Shipping Map (https://storage.crisp.chat/users/helpdPopular

• Why is shipping $600 for shipping 5 Gallon Pots?

  Crazy I know we can't ship pots with UPS and FEDEX so they have to be on a pallet. We typically recommend you to buy pots local. Just nothing easy to ship those are estimated quotes to send a pallet to your house?Some readers

• Michigan Delivery on Grow Green Fleet of Trucks to our Location - Spend $500 min and pay $100 delivery fee to Anywhere in Michigan.

  Yes Michigan we deliver all the way to UP and Grand Rapids on our fleet of Trucks. We have a delivery map of what zone we will deliver to on what day of the week. Order needs to be placed 3 days before the day of the zone and our delivery manager will call to arrange your delivery. You are allowed to pay with a credit card or COD (Cash on Delivery) for your order. One of our Grow Green Drivers will come right to your door and delivery your order for a flat fee.Some readers

• Special Shipping instructions?

  As you can imagine many of us live in interesting places or like our packages in a specific location. At this time we have no way to tell our freight companies, Fedex or UPS where to leave your package.Some readers

• Do you ship to AK / HI?

  Sorry we do not, but those are two of our favorite states. We are working on ways to make this happen in the future.Some readers

• My Shipping Label was created but Tracking not updated.

  At GrowGreenmi.com we ship over 1200 packages a day and have semi trucks of UPS and FEDEX leaving daily. If you have your tracking number emailed to you and you check to see the status and it is NOT moving and says label created. What does this mean? It means that we have ship your package in a box and loaded it on a 53 ft semi trailer that is picked up from our building daily at 4:30 pm Eastern. When our shipping company Fedex or UPS picks up the semi trailer they have to take this to theirSome readers

• Shipping fee for a Semi Truck of Soil?

  GrowGreenMI.com focuses on keeping prices as low as possible for growers. Many customer purchase truckloads of soil from us. Live in Michigan? If you are in Michigan check out our $50 flat rate shipping a truckload of soil will have additional fees but cheaper then if you DO NOT live in Michigan. Our Delivery Dispatcher Don will reach out to explain the fees after your order is placed. I do NOT live in Michigan If you do not live in Michigan we recommend that you contact a freight broker aFew readers

• Do you ship discrete?

  Safe and Discrete shipping We box all orders in non-descript, discrete packaging. We believe that our customers' privacy is of the utmost importance. We have been shipping for years and we know how to ship our products to you in a safe and successful manner. We use copious amounts of tape on all corners and seals. We also make sure to tape up the bottle caps on any liquid products in order to further prevent any chance of spilling. If you do order a LARGE LED light or Grodan box we mightFew readers

• What are your receiving hours? I'm a freight company.

  If you are bringing product to our building you should know the following: Do you need an appointment: (No) First come First Serve Our receiving hours are Open: 10:00 am - 12:00 pm Closed 12:00pm - 1:00 pm Open 1:00 pm - 4:00 pm Do you have a forklift: Yes we have several to unload you. What dock should I go to? Dock 2 or 3 at 10566 Plaza Drive Whitmore Lake MI 48189 Will we unload you outside hours listed below: No we will will not but when we open back up we will get toFew readers

• Do you ship internationally?

  Sorry we do not.Few readers

• Can I pay to Express ship the package.

  At this time we do not allow for overnight shipping or faster shipping then ground.Few readers